Setup & Onboarding

From trial request to music playing

We provide implementation support and onboarding to ensure a smooth transition, so your business can stream from day one.

How it works

Getting started with CloudMusic

A clear path from your first request to licensed music in your business.

  1. 1

    Request your free trial

    Submit your business information through the 14-day free trial form. No credit card required.

  2. 2

    We review and set up your trial

    The CloudMusic team reviews your request and prepares your trial.

  3. 3

    Receive your access details

    Our team contacts you with your access and setup information.

  4. 4

    Choose how you'll play

    Stream from a browser, phone or tablet, Sonos, or the dedicated CloudBox player.

  5. 5

    Pick stations and schedules

    Choose from curated business stations and schedule what plays throughout the day.

  6. 6

    Go live

    Start playing licensed music for your customers — with our team available if you need help.

Choose your player

Play CloudMusic on the equipment that suits your space

CloudBox

  • Plug it in and connect to Ethernet or secure Wi-Fi (2.4 GHz or 5 GHz).
  • Most CloudBox players come preprogrammed, ready to play without manual setup.
  • Connect via RCA, HDMI, SPDIF, or Bluetooth.
  • CloudBoxes are ordered from your CloudMusic account.

Computer

  • Log in from any web browser and stream through your existing sound system.
  • Connect to an amplifier or powered speakers with an RCA or 3.5mm cable.
  • Many computers also support Bluetooth, Chromecast (via Chrome), or AirPlay.

Phone or tablet

  • Free app for iOS, Android, and Amazon Fire Tablet.
  • Play through an amplifier or powered speaker using Bluetooth, AirPlay, or Chromecast.
  • Tip: disable notifications and use Kiosk Mode to prevent interruptions.

Sonos

  • Stream music and messaging through your existing Sonos speakers.
  • Native integration — no extra hardware required.

Compare music players →

Growing businesses

Setting up multiple locations

One dashboard for every site

Set up audio zones for different areas of your business and manage every location from one dashboard. Browser users can create Auto Login bookmarks for each site that load pre-selected stations and schedules.

Equipment and installation

CloudMusic partners with audio-visual experts across Canada to deliver complete solutions — from design and planning to financing and installation — so businesses of any size can scale their audio systems.

FAQ

Setup questions

Ready to get started?

Request your 14-day free trial — no credit card required.